Terms of Service

These Terms of Service (“Terms”) are a legal agreement between AEC Hub, Inc. (“AEC Hub,” “we,” “us,” or “our”) and the firm and individuals using AEC Hub Proposals (the “Service”). By creating an account, starting a trial, or using the Service, you agree to these Terms on behalf of yourself and, if you are acting for a firm, on behalf of that firm (“you” or “your firm”). If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of a firm, you represent that you have the authority to bind that firm.

AEC Hub Proposals helps architecture, engineering, and construction firms discover procurement opportunities, extract requirements from solicitations, evaluate whether to pursue an opportunity, draft proposal content grounded in the firm’s own approved evidence, and manage the pursuit through submission. The Service is currently offered as an invited founder pilot and evolving product; features, limits, and pricing may change as described in these Terms.

The Service is a professional tool that assists your firm’s own qualified people. It does not replace your firm’s professional judgment, licensure obligations, or legal review, and it is not a substitute for legal, accounting, or insurance advice.

Each account belongs to one firm workspace. You must provide accurate registration information, keep your login credentials confidential, and notify us promptly at support@aechub.org of any unauthorized use of your account. You are responsible for activity that occurs under your account.

A firm owner or admin may invite teammates, assign roles, and remove members. Content added to a firm workspace is generally visible to other members of that workspace according to their role; it is never visible to another firm.

You must be at least 18 years old and using the Service for legitimate business purposes on behalf of a firm to create an account.

New accounts begin with a 14-day trial. At the end of the trial, continued access requires an active paid subscription. Subscriptions are billed per user, not per firm; each paying user maintains their own subscription, and firm members may collaborate on shared pursuits regardless of who on the team is a paid subscriber.

As of the effective date above, the first ten paying users globally receive introductory Founder pricing of $10 per user per month for their first twelve paid months, after which their subscription transitions to the standard rate of $20 per user per month. Users who subscribe after the first ten Founder subscriptions begin at the standard rate. We may change these prices for future subscription periods with notice as described below; changes will not apply retroactively to a billing period you have already paid for.

Payment is processed by Stripe. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis until you cancel. You can cancel at any time from your account’s billing page; cancellation takes effect at the end of the current billing period, and we do not provide partial-period refunds except where required by law. If a payment fails, we may suspend access after [INSERT GRACE PERIOD, e.g. a three-day recovery window] to allow you to update your payment method.

Each active paid user adds a monthly allotment of AI credits (currently 1,000) to their firm’s shared credit pool. Credits are consumed when the firm uses AI-backed actions such as proposal drafting, RFP extraction, go/no-go evaluation, readiness scoring, and amendment review, at per-action weights we may adjust from time to time. Credits are reserved before an action runs and only consumed on success; a failed action returns its reservation.

Credits are a usage allowance for the Service, not currency, and have no cash value. Unused credits do not carry over between billing periods unless we state otherwise, and credits are not refundable or transferable except as required by law.

“Your Content” means the solicitations, documents, project and personnel records, images, drafts, and other material your firm submits to or generates in the Service. As between you and us, your firm retains all ownership rights in Your Content.

You grant us a limited license to host, process, transmit, and display Your Content solely to provide and support the Service to your firm, including sending relevant content to our AI provider to generate extraction results and drafts as described in our Privacy Policy. This license ends when Your Content is deleted, subject to the retention terms in that policy.

You are responsible for Your Content and for having the rights necessary to submit it, including any third-party material, licensed images, or subconsultant information you upload.

The Service uses AI to extract requirements, score qualification and readiness, and draft proposal content grounded in your firm’s approved records. The Service is designed to flag facts it cannot support with approved evidence rather than invent them, and to keep source excerpts and evidence links visible for review. Even so, AI-generated output can be incomplete, out of date, or wrong, and extraction or scoring results are aids to judgment, not a guarantee of compliance with any solicitation, statute, or regulation.

You are solely responsible for reviewing, editing, fact-checking, and approving any AI-generated content before relying on it, submitting it to a client or agency, or representing it as your firm’s qualifications, experience, or commitments. Final review and submission decisions must be made by a qualified person at your firm. AEC Hub is not responsible for a proposal, qualification, or representation your firm submits.

Guidance content (such as FAR or SF 330 references) is provided for informational purposes, reflects the source version stated in the product, and is not legal advice. Current solicitation instructions and your own counsel always take precedence over guidance content in the Service.

You agree not to:

• Use the Service to submit knowingly false qualifications, credentials, or claims to any client or government agency;
• Access or attempt to access another firm’s workspace or data;
• Upload content you do not have the right to use, or that infringes a third party’s intellectual property or confidentiality obligations;
• Use the Service to violate any applicable procurement, licensing, or public-records law;
• Reverse-engineer, scrape, or attempt to extract the Service’s underlying models, prompts, or source code beyond what your account provides;
• Interfere with the Service’s operation or security, including circumventing rate limits, credit enforcement, or access controls; or
• Resell or provide the Service to third parties outside your firm without our written consent.

We may investigate suspected violations and take action including content removal or account suspension as described in Suspension and termination.

The Service integrates with third-party providers, including Anthropic, Google, and OpenAI (AI processing), Stripe (billing), Microsoft, Google, and Autodesk Construction Cloud (optional file and pursuit-specific communication connectors), and official procurement sources such as SAM.gov and NYC PASSPort (opportunity data). Your use of a connected provider is also governed by that provider’s own terms. We are not responsible for the availability, accuracy, or content of third-party services, including opportunity data sourced from government portals, which we present for convenience and do not guarantee to be complete or current.

Except for Your Content, the Service, including its software, design, guidance packs, and underlying technology, is owned by AEC Hub or our licensors and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to access and use the Service for your firm’s internal business purposes during your subscription. You receive no other rights in the Service.

We treat Your Content as confidential and will not disclose it except as described in our Privacy Policy, with your consent, or as required by law. If we receive a legal demand for Your Content, we will attempt to notify your firm first unless prohibited by law.

You may cancel your subscription or close your account at any time. We may suspend or terminate access to the Service, with notice where practical, if you materially breach these Terms, if required by law, or to protect the security or integrity of the Service or other customers. Upon termination, your right to use the Service ends; data deletion following termination is handled as described in our Privacy Policy.

The Service and any AI-generated output are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or secure. We do not warrant that extraction, scoring, or drafting output is accurate, complete, or compliant with any solicitation, statute, or regulation.

To the fullest extent permitted by law, AEC Hub will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of the Service, even if advised of the possibility of such damages. Our total liability arising out of or related to these Terms or the Service will not exceed the amount your firm paid us in the twelve months preceding the claim, or [INSERT FLOOR AMOUNT, e.g. $100], whichever is greater.

You agree to indemnify and hold AEC Hub harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from Your Content, your use of the Service in violation of these Terms, or your firm’s representations to a client or government agency. We agree to indemnify you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes a valid U.S. intellectual property right, subject to [INSERT STANDARD CARVE-OUTS AND PROCESS].

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

We may update these Terms as the Service changes. If we make a material change, we will notify firm owners and admins by email or in-product notice at least [INSERT NOTICE PERIOD, e.g. 14 days] before the change takes effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to:

AEC Hub LLC.
support@aechub.org